FAQ
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Become a member
You can become a member today by signing up online Alternatively, you can visit the club, check in at the front desk, and we’ll be happy to give you a tour.
You can become a member today by signing up online Alternatively, you can visit the club, check in at the front desk, and we’ll be happy to give you a tour.
There is currently no waiting list to become a member.
Of course, that’s possible! It will be our pleasure. Simply drop by, check in at the front desk, and we’ll be happy to show you around the club.
Club facilities
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Yes, there is. The sauna is located in our wellness area (men and women separated). Please note: For hygiene and comfort, our sauna is to be used without clothing. You can check out all our facilities online.
Core, flexibility, Cross, Dance, High Intensity Interval, Strength and Cardio. Check the latest overview here.
All classes at HealthCenter are either in-house programs or LesMills certified programs. This results in an endeavor where workouts remain challenging for the beginner as well as the advanced athletes. Try them all by clicking here.
To be guaranteed a spot during the class, we ask members to simply book online. This can be done through both the website and the app. When a session is overbooked, the waiting list will occur. Classes can be booked one week prior to the start of the session up to one hour in advance.
Membership
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You can always upgrade your membership, but it will require entering into a new contract with a minimum term of 6 months.
Downgrading to a cheaper membership is only possible when the current membership expires.
You can easily request an adjustment of your membership by dropping by at the front desk.
We offer memberships for 6,12 or 24 months. Explore all the options here. The minimum duration of our (Flex) membership is 4 weeks.
Yes, that is possible! If you are unable to use our facilities for more than one month due to illness or injury, you can temporarily pause (freeze) your membership for a minimum of 1 month and a maximum period 6 months. We do ask you to share documentation with us that demonstrates your inability to work-out at our club. The freezing period will only start after we have received the requested evidence and it has been reviewed and approved by us. The period during which the membership is frozen will be added to the originally agreed-upon term of your membership.
If you wish to freeze your membership, please drop by at the front desk.
Please note: We can process your request more quickly if you provide immediate evidence demonstrating your inability to work-out at our club.
You can cancel your membership by completing and submitting the cancellation form at the front desk. Find more about cancellations here.
Payments
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Once you register at HealthCenter, we want to provide you with the very best service. Therefore you will have to pay the one-time start-up cost of 24,95 EUR, plus 25 EUR for your personal tag. Your personal tag will get you access the club, help use your personal locker and track your workouts. Need an extra boost for the perfect start at HealthCenter? We understand, that’s why you are also entitled to a intro session with one of the program advisors and be ready to unlock your full potential!
If an automatic debit has failed, you can always pay the outstanding amount by making a pin transaction at the club or by making an online payment per invoice ( iDeal).
You can do this at the club. If you show your bank card and identification, the host can update your bank account details.
HealthCenter APP
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You can only create an account if you are a member of HealthCenter. You will receive an invitation via email when you signed up. Haven’t received the invite yet? Please come at the front desk.
Your personal instructor will plan your next check-up right after completing the last session. Booking a new session, cancelling or rescheduling sessions can be done by simply dropping by at the front desk or call us at 015-2566464